Below is a list of agencies that can help with Consumer issues.
Each agency is listed according to the level of help you can receive, to allow you to choose a service that best suits your needs.
|Advice Point||Face to face interview to help diagnose enquiry and next steps to reach a resolution including referral to another agency, contacting third party on behalf of client, completing forms etc.|
|Supported Advice Point||All of the above including: taking action on behalf of the client to move the case on e.g. negotiating on behalf of the client with third parties taking responsibility for follow up work.|
Citizens Advice County Durham is an independent charity. We are able to assist anyone who is over the age of 16 and lives, works or studies in County Durham.
We provide free, confidential, independent and impartial advice on wide range of issues including, Benefits, Consumer, Debt & Money, Discrimination, Education, Employment, Family, Health, Housing, Legal and Tax.
Our Advice Line is open Monday to Friday 10am to 4pm on 03444 111 444
For information on our locations and opening hours, please visit our website at www.cdcab.org.uk
Alternatively you can contact our main switchboard on 0300 323 1000